Privacy Policy
zarovinthulema - Men's Grooming & Styling Platform
Effective Date: January 15, 2025
Introduction and Scope
zarovinthulema (operating through zarovinthulema.sbs) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our men's grooming and styling platform.
This policy applies to all users of our platform, including visitors browsing our content, registered users accessing personalized features, and customers purchasing our products or services. By using zarovinthulema's services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As an Australian-based business, we ensure your personal information is handled in accordance with these regulations.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources when legally permitted.
Personal Information You Provide
- Account registration details including name, email address, and password
- Profile information such as grooming preferences, style choices, and product interests
- Purchase information including billing address, shipping details, and payment method information
- Communication data when you contact our customer service team or participate in surveys
- User-generated content including product reviews, style photos, and forum posts
- Newsletter subscription preferences and marketing communication choices
Automatically Collected Information
- Device information including IP address, browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on site, click patterns, and feature utilization
- Location information (general geographic location based on IP address)
- Cookie and tracking technology data for website functionality and analytics
- Technical performance data to improve our platform's functionality and user experience
How We Use Your Information
zarovinthulema uses your personal information for various legitimate business purposes that enhance your experience and allow us to provide quality services.
Purpose Category | Specific Uses | Legal Basis |
---|---|---|
Service Delivery | Account management, order processing, customer support, personalized recommendations | Contract performance, legitimate interests |
Communication | Service updates, promotional emails, educational content, customer surveys | Consent, legitimate interests |
Platform Improvement | Analytics, user experience optimization, feature development, security monitoring | Legitimate interests |
Legal Compliance | Regulatory reporting, fraud prevention, dispute resolution, safety measures | Legal obligation, legitimate interests |
Information Sharing and Disclosure
zarovinthulema does not sell your personal information to third parties. We may share your information only in specific circumstances outlined below, always with appropriate safeguards in place.
We work with trusted third-party companies that help us operate our platform, including payment processors, shipping companies, email service providers, and analytics platforms. These partners are contractually required to protect your information.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such change in ownership or control of your personal information.
We may disclose your information when required by law, to respond to legal process, protect our rights or property, ensure user safety, or investigate potential violations of our terms of service.
We may share anonymized, aggregated data that cannot identify individual users for research, marketing, or business intelligence purposes. This data helps us understand industry trends and improve our services.
Your Privacy Rights
Under Australian privacy law and our commitment to transparency, you have several important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights.
- Right to Rectification: You can request that we correct inaccurate or incomplete personal information. Most profile information can be updated directly through your account settings.
- Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
- Right to Restrict Processing: You can ask us to limit how we use your information in certain circumstances, such as while we verify accuracy of disputed information.
- Right to Data Portability: You can request your personal information in a structured, machine-readable format for transfer to another service provider.
- Right to Object: You can object to certain types of processing, including direct marketing communications, which you can also manage through your account preferences.
- Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time, though this won't affect the lawfulness of previous processing.
To exercise any of these rights, contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request to protect your privacy and security.
Data Security and Protection
zarovinthulema implements comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes multiple layers of protection.
- SSL/TLS encryption for all data transmission between your device and our servers
- Advanced encryption for sensitive data storage, including payment information
- Regular security audits and penetration testing by independent security firms
- Automated monitoring systems that detect and respond to potential security threats
- Secure cloud infrastructure with redundancy and backup systems
We also implement administrative and physical safeguards, including employee privacy training, background checks for staff with data access, restricted physical access to servers, and regular review of access permissions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Retained while your account is active and for 3 years after account closure, unless longer retention is required for legal compliance.
Maintained for 7 years from the date of purchase to comply with Australian taxation and consumer protection laws.
Retained until you unsubscribe from marketing communications or request deletion, with a maximum retention period of 5 years.
Website analytics and technical logs are typically retained for 24 months for security and performance optimization purposes.
Cookies and Tracking Technologies
zarovinthulema uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You have control over how these technologies are used.
Cookie Type | Purpose | Retention Period |
---|---|---|
Essential Cookies | Enable basic website functionality, security features, and user authentication | Session or up to 1 year |
Performance Cookies | Collect anonymous data about website usage to improve performance and user experience | Up to 2 years |
Functional Cookies | Remember your preferences and settings to personalize your experience | Up to 1 year |
Marketing Cookies | Track your activity to deliver relevant advertisements and measure campaign effectiveness | Up to 13 months |
You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may impact website functionality or your user experience.
International Data Transfers
While zarovinthulema operates primarily within Australia, some of our service providers may be located overseas. When we transfer your personal information internationally, we ensure appropriate safeguards are in place.
We only transfer personal information to countries with adequate privacy protection or use contractual safeguards such as Standard Contractual Clauses approved by privacy regulators. Our primary international transfers occur with service providers in the United States and European Union, both of which have established privacy frameworks.
Before any international transfer, we conduct privacy impact assessments and ensure our partners meet strict data protection standards. You can request more information about specific international transfers by contacting our privacy team.
Children's Privacy
zarovinthulema's services are designed for users aged 16 and older. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we become aware that we have collected personal information from a child under 16 without proper consent, we will take immediate steps to delete such information.
Parents or guardians who believe their child has provided personal information to zarovinthulema should contact us immediately. We will work with you to address any concerns and take appropriate action to protect your child's privacy.
Changes to This Privacy Policy
zarovinthulema may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email, website notice, or other appropriate communication methods.
Minor updates that don't materially affect your privacy rights may be implemented with notice on our website. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.
Contact Information
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
Email: info@zarovinthulema.sbs
Phone: +61 417 185 745
Address: 591/601 Sydney Rd, Coburg VIC 3058, Australia
Privacy Officer: Available Monday to Friday, 9:00 AM to 5:00 PM AEST
We aim to respond to all privacy inquiries within 5 business days and will work with you to resolve any concerns promptly and fairly.